About Us

    ABOUT NSM

    Leading IT Support thoughout London, Kent and the South East

    NSM's Journey

    At our Inception in 1998, Stephane Vander-Elst and Michael Fournaris, having worked in IT Services for a number of years decided to become business partners and take on the world of IT Services forming NSM Sidcup Ltd .


    The two partners setup shop in Sidcup, Kent, taking over the premises of what had previously been a well known computer showroom for Atari, Commodore and Sinclair. Starting life as a computer center for custom built systems, repairs and business services, NSM quickly established itself as one of the leading providers in the sale and repair of computer systems throughout London and Kent.


    The landscape has evolved significantly over the past 26 years. Despite these changes, NSM's commitment to maintaining exemplary service standards, along with our active participation in charitable and environmental initiatives, remains unwavering.


    To this day the team at NSM believe their fundamental principles are the cornerstone to current and future success.


    26 Years on, NSM are a leading IT Support and Managed Service Provider throughout the south east of England.

    Our Fundamental Principles

    Since our inception in 1998 the primary focus of NSM has been to help businesses take the headache out of IT. 


    Building strong relationships with our clients is at the core of what we do, and our reputation is a reflection of the trust they place in our methods and dedication.

    Our primary objective is to assist you in attaining success through the effective utilisation of technology, and we achieve this by becoming and extension of your business and not just an outsourced provider.


    Of our many values honesty, understanding, and integrity, help form the foundation of our bonds with our clients. Every interaction with our team is infused with a personal touch, ensuring that our clients feel valued and understood. We hold ourselves to the highest standards of professionalism and dedication, because for us, our clients are more than just customers they're partners on a journey toward mutual success.


     








    Our proactive approach to support is designed to preemptively address IT issues, consistently monitoring client systems to notably minimise IT-related disruptions in their operations.


    OUR VALUES

    The values we believe in

    Client-Centric Focus

    Prioritising our clients’ needs ensures tailored solutions and optimal IT system efficiency for their businesses.

    Proactive Problem-Solving

    By anticipating IT challenges, we provide preemptive support, minimising disruptions and maximising uptime.

    Integrity in Action

    Our business thrives on honesty and transparency, forging trustful relationships with clients and partners alike.

     Innovation Driven

    Staying at the forefront of technological advancements, we deliver cutting-edge solutions for modern-day challenges.

    Collaborative Teamwork

    Harnessing the collective strengths of our team ensures diverse expertise in addressing multifaceted IT issues.

    Commitment to Excellence

    Through relentless dedication, we ensure consistent service quality, maintaining the highest standards in IT support.

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